Issue Date: 
Thursday, October 31, 2019

Policies and procedures in your tender response

By Werner van Rooyen, Director of HowToTender (Pty) Ltd which specializes in tender consulting and tender training.

Recently I had a look at an Eskom tender.  In it was a section pertaining to Policies and Procedures.  It made me wonder how many SMME’s have Policies and Procedures in place.  The problem with Policies and Procedures is that it sounds much more complicated than it is.

Policies can be described as clear and simple statements of how your company or enterprise intends to conduct its services, actions, or business.  It is a set of guiding principles to help you with decision making.  Especially important to remember is that Policies do not need to be long or complicated – a couple of sentences may be all you need for each policy area.

Policies and Procedures go hand in hand.  Procedures describe how each policy will be put into action in your company or enterprise.  Each procedure should outline:

  • Who will do what?
  • What steps they need to take?
  • Which forms or documents to use?

Procedures can just be a few points or instructions.  Sometimes they work well as forms, checklists, instructions, or flowcharts.

Policies and their accompanying procedures will vary between enterprises because they reflect the values, approaches and commitments of a specific company or enterprise and its culture.  But they share the same role in guiding your company or enterprise.

There are many Policies that your company or enterprise can have or adhere to.  Some of the most common Policies and Procedures are:

  • Financial Policy
  • Disaster Recovery Policy
  • IT Security Policy
  • Compliance Policy
  • HR Policies which include –
    • HIV and AIDS Policy
    • Alcohol and Substance Abuse Policy
    • Disciplinary Code
  • Code of Ethics

Policies and Procedures do not feature much in Governmental Tenders but in State Owned Companies such as ESKOM, Telkom and SABC you will be required to include your Policies and Procedures.  The Private Sector also puts heavy emphasis on Policies and Procedures especially large companies such as MTN, ABSA and FirstRand.

If you are going to respond to a Tender for State Owned Companies or Private Sector Companies, I recommend that you get your Policies and Procedures in place.  I also recommend that you get a Professional Person to assist you when drawing up your company or enterprise’s Policies and Procedures.  Like mentioned before, it is not long and/or complicated documents, but it needs to be done correctly.  It is best to get someone knowledgeable to assist you.

To learn more about this and many other tender conditions attend our “Become a Tender Expert” 2-Day workshops presented in Johannesburg, Pretoria, Durban, Port Elizabeth, and Cape Town.  Book and pay online at https://howtotender.co.za/tender-expert-form/

Contact us at wernervr@howtotender.co.za should you require more information.

You can also purchase a Tender Manual (Handbook) on our website https://howtotender.co.za/ which is a step by step guide how to respond to a South African Tender.  It includes examples of completed SBD forms.

Title Closing Date Tender No.
Request for Proposals (RFP) The provision of Managed Bandwidth Connectivity Link for University of Venda for the CSIR based in Pretoria 2020-02-07 16:30 3354/07/02/2020
Appointment of duly authorised service provider for training of 118 child and youth care workers in Dr Ruth Segomotsi Mompati District 2020-02-20 12:00 NW/DSD/13/2019
Provision of security services at Apel Regional Office, Moses Mabotha Civic Hall, Strydkraal Community Hall, Municipal House In Burgersfort, Burgerfort Flea Market, Burgersfort Landfill Site and Pelangwe Community Hall (Cluster 5) 2020-02-17 12:00 FTM/T11/19/20
Supply, delivery, registration and licencing of sedans for traffic department 2020-02-07 12:00 FTM/T10/19/20
Request for two (2) 60 Seater Buses for the University of Limpopo 2020-02-19 10:00 UL/2020/01/03
Request for Ultra High Performance Liquid Chromatography - Mass Specifications for the University of Limpopo 2020-02-19 10:00 UL/2020/01/01
HOPETOWN: MAGISTRATE OFFICE: Installation and replacement of air conditioners 2020-01-31 11:00 CW02/ 20
NOUPOORT: MAGISTRATE OFFICE: Installation and replacement of air conditioners 2020-01-31 11:00 CW05/ 20
BRITSTOWN: MAGISTRATE OFFICE: Installation and replacement of air conditioners 2020-01-31 11:00 CW01/ 20
The South African National Roads Agency SOC Limited (SANRAL) invites tenders for the provision of consulting services for the reseal between St Albans I/C and Linton Grange I/C on National Route 2 Section 11 km 7.19 to km 23.26. 2020-02-14 14:00 SANRAL N.002- 110- 2019/ 1F
DE AAR: MAGISTRATE OFFICE: Installation and replacement of air conditioners Bidders should have a: CIDB Grading: 1ME OR HIGHER OR 1 MEPE OR HIGHER 2020-01-31 11:00 CW04/ 20
The South African National Roads Agency SOC Limited (SANRAL) invites tenders for the improvement on National Route N2 Sections 14 and 15 from Green River (km 60) to Buffalo River bridge (km 3.2). 2020-02-14 14:00 SANRAL N.002- 145- 2012/ 1
Department of Basic Education: Midlands Region: Estcourt: Emadolobheni Primary School: Water and sanitation: upgrades to sanitation systems contract period: nine (09) calendar months cidb grading: 4GB or higher (open tender) joint venture: 3x3GB 2020-02-18 11:00 ZNTL 03026 W
Invitation for contractors with C2DB holding 2GB to 7GB, 2CE to 7CE and 2EP to 7EP to register on the Department of Human Settlements Framework [NEC] for a period of three years. 2020-02-14 11:00 HSC 03/ 2019/ 2020
SANSA invites bidders to bid for Comprehensive Travel Management Services for SANSA for a period of three (3) years. 2020-02-18 11:00 SS/ 018/ 01/ 2020
The South African National Roads Agency SOC Limited (SANRAL) invites tenders for the Consulting Engineering Services for the Reseal between Jeffreys Bay I/C and Gamtoos River on National Route 2 Section 10 km 39.2 to km 54.0. 2020-02-14 14:00 SANRAL N.002- 100- 2019/ 2F
Appointment of a service provider to maintain, enhance and hosting of website for Robben Island Museum (RIM) for a period of thirty-six (36) months 2020-02-14 11:00 RIM ICT 03- 2019/ 2020
The South African National Roads Agency SOC Limited (SANRAL) invites tenders for the improvement on National Route N2 Sections 14 and 15 from Green River (km 60) to Buffalo River bridge (km 3.2). 2020-02-14 14:00 SANRAL N.002- 145- 2012/ 1
The Road Accident Fund (RAF) requires rental of office space for the RAF Cape Town Branch for a period of nine (9) years and eleven (11) months. 2020-02-21 11:00 RAF/ 2019/ 00028
Appointment of a service provider to conduct Environmental impact assessment and Township establishment for Gauteng Industrial Development Zone (GIDZ) Springs SEZ 2020-02-10 11:00 GIDZ/ 07/ 2019- 20/ SPRINGSSEZ

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